faq
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faq [2019/12/14 10:49] – [Do you list GMRS repeaters?] KD6KPC | faq [2025/04/08 14:08] (current) – [Do you need help with the site?] kd6kpc | ||
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==== What is the purpose of this Web site? ==== | ==== What is the purpose of this Web site? ==== | ||
- | This Web site is a resource for amateur radio operators | + | RepeaterBook |
- | The site includes repeater | + | Our site provides comprehensive information on repeaters, ham radio clubs, |
+ | While we strive to ensure the accuracy of our data, we rely heavily on input from users and local admins to keep the information up to date. Your contributions help us maintain the quality and reliability of this valuable resource. | ||
+ | |||
+ | We also work with frequency coordinators. If you are a frequency coordinator and interested in partnering, please contact us. | ||
+ | |||
+ | ==== Is Repeaterbook an official listing of repeaters? ==== | ||
+ | RepeaterBook is not an official listing from any repeater coordination authority. We do not coordinate repeaters and hold no authority in that regard. However, some coordination entities voluntarily share publicly available data with us to help improve the directory. | ||
+ | |||
+ | Importantly, | ||
===== Registration ===== | ===== Registration ===== | ||
==== Do I have to register? ==== | ==== Do I have to register? ==== | ||
- | No. You are free to browse this site without registering. However, when you register you will find that you have access | + | No, registration is not required to browse RepeaterBook. You' |
- | This is not a commercial Web site. Your information will never be sold or distributed | + | However, registering unlocks additional tools and conveniences—such as the ability |
==== Is there a fee to register? ==== | ==== Is there a fee to register? ==== | ||
- | No. Membership | + | No, registration |
- | It does cost money to run a site like this. Your help is greatly appreciated. Your [[https:// | + | However, it does take time and money to operate and maintain |
==== Do I have to use a call sign to register? ==== | ==== Do I have to use a call sign to register? ==== | ||
- | Yes. This is an amateur radio web site and all regular | + | **Yes**. RepeaterBook |
- | This is an open community. We use our call signs whenever we transmit | + | Amateur radio is built on openness and accountability—we |
- | There are those that are very interested in amateur radio but do not yet have a call sign. You are absolutely welcome | + | If you’re |
+ | |||
+ | Please note: The site administrator reserves the right to reject or revoke memberships at any time, with or without notice. | ||
The administrator reserves the right to reject or cancel memberships to this site at any time, with or without cause or notice. | The administrator reserves the right to reject or cancel memberships to this site at any time, with or without cause or notice. | ||
- | ===== Repeater Data ===== | + | ==== Proper Registration |
- | ==== How does Repeaterbook obtain the repeater information on this site? ==== | + | If you hold both a U.S. Amateur Radio call sign and a GMRS call sign, please register using only your Amateur Radio call sign. |
- | The information on this site is taken from commonly available resources. The Internet | + | |
- | We do not take information from sources like the ARRL's Repeater Directory. We have found that the information there tends to be stale. We do have many coordination councils that work with us directly and provide up to the minute information. | + | Do not include any spaces, slashes, or suffixes (e.g., avoid using formats like KX9ABC /G or KX9ABC-A). Just enter your call sign exactly as issued—for example, KX9ABC. |
- | As visitors browse | + | Keeping call signs standardized helps ensure that your account works correctly across all RepeaterBook features. |
+ | ===== Repeater Data ===== | ||
+ | ==== How does RepeaterBook obtain | ||
+ | RepeaterBook compiles repeater data from a variety of trusted sources, including user contributions, | ||
- | Submitted updates | + | We are proud to be the official source of repeater data for the ARRL (American Radio Relay League), and we work directly with many frequency coordination organizations that provide timely and accurate data for their regions. |
- | Everyone here is a volunteer, so please be patient with us. We appreciate your willingness | + | In addition, amateur radio operators around the world help keep the database current by submitting corrections, |
- | Thinking about the larger picture...there | + | Keep in mind that in the U.S., there is no central |
+ | Everyone on our team is a volunteer, and we deeply appreciate your help and patience as we continue improving the site. | ||
==== How often is the online repeater database updated? ==== | ==== How often is the online repeater database updated? ==== | ||
The repeater database is updated constantly, all day, every day. | The repeater database is updated constantly, all day, every day. | ||
- | ==== How often are the Repeaterbook | + | ==== How often are the RepeaterBook |
We update the apps about every two weeks. | We update the apps about every two weeks. | ||
==== How do you obtain accuracy within your listings? ==== | ==== How do you obtain accuracy within your listings? ==== | ||
- | We try not to claim accuracy and allow you to judge for yourself. It is extremely difficult | + | We try not to claim accuracy and allow you to judge for yourself. It is challenging |
- | We also obtain some data by watching coordination council web sites. However, some are better than others about sharing and updating information via the Web. We appreciate those councils that have taken a proactive role in assisting us with data gathering. | + | We also obtain some data by watching coordination council web sites. However, some are better than others about sharing and updating information via the Web. We appreciate those councils that have taken a proactive role in assisting us with data gathering. |
We also look for other sources of information beyond what is available through coordinating councils. We search the Web for repeater Web sites, contact repeater users and trustees directly, test repeaters, and rely on you to assist with information verification. | We also look for other sources of information beyond what is available through coordinating councils. We search the Web for repeater Web sites, contact repeater users and trustees directly, test repeaters, and rely on you to assist with information verification. | ||
==== Why does your database seem to have more information than other databases? ==== | ==== Why does your database seem to have more information than other databases? ==== | ||
- | When we obtain | + | When we add a repeater |
- | ==== As the owner or trustee of a repeater, why should I share my information | + | Many repeater |
- | We are attempting to build an open-access and free database of useful information for all amateurs. The deployment of the information is designed to help those with a legitimate interest in amateur radio a reliable | + | |
- | Beyond all of that, we believe that this site can assist travelers and new HAMs with the information they need to confidently enter the hobby in the area served. Travelers appreciate the ability | + | In addition to our own research, we rely heavily on the amateur radio community. Users are encouraged |
- | If you prefer not to allow other amateurs use of your repeater, simply request | + | We’re committed |
- | Many repeater owners want their repeaters | + | ==== As the owner or trustee of a repeater, why should I share my information with RepeaterBook? |
+ | RepeaterBook exists to provide a free, open-access directory of repeater information for the benefit of the amateur radio community. Our mission aligns with the spirit of amateur radio as a public service: helping licensed operators connect, communicate, | ||
+ | |||
+ | By sharing your repeater’s information, | ||
+ | * New operators looking for ways to get active in the hobby | ||
+ | * Travelers who rely on accurate repeater data to stay connected on the road | ||
+ | * Emergency communicators who may need quick access to regional repeater systems | ||
+ | * Fellow hams who want to socialize, test equipment, or learn more about their area | ||
+ | |||
+ | We never charge for access to our site, and we make every effort to keep the data accurate and current. | ||
+ | |||
+ | If your repeater | ||
+ | |||
+ | We hope you'll consider contributing your repeater’s information to help support a stronger, more connected ham radio community. | ||
+ | |||
+ | ==== Does a repeater have to be coordinated to be listed with RepeaterBook? | ||
+ | **In most cases, no**—a repeater does not need to be formally coordinated to be listed on RepeaterBook. | ||
+ | |||
+ | However, we do have agreements with certain regional coordination authorities. In these areas, specific data must be provided directly by the coordination group. If you submit a request to add a repeater in one of these regions, your request may be placed on hold until the repeater is officially coordinated and the data is released to us. | ||
+ | |||
+ | These agreements help ensure the accuracy and legitimacy of listings, as the data from coordination councils is typically vetted and up-to-date. This process helps us maintain the quality and reliability of the RepeaterBook database while respecting the work of coordination groups. | ||
==== As the owner of a closed or private system, will you completely remove my repeater' | ==== As the owner of a closed or private system, will you completely remove my repeater' | ||
- | We are glad to list your repeater as closed or private and even provide | + | We’re happy to list your repeater as **closed** or **private**, and we can include |
- | There are a couple of reasons why we hesitate to outright remove a listing from the database. One of those is because we provide a service | + | However, if your goal is to completely " |
- | We also believe with the advent of fast-scan radios and PL search, that there is no way to " | + | There are a few important reasons why we generally **do not delete listings outright**: |
- | Some owners of repeaters are concerned when they request that the repeater | + | * **Frequency |
+ | * **Troubleshooting interference**: | ||
+ | * **Transparency | ||
- | Please don't insult us by requesting | + | We also understand |
- | ==== As the owner or trustee of I repeater, how can I request | + | And finally, please don’t ask us to remove your repeater **if you’ve already published its details on your own website**—yes, |
- | Many Hams that work on the RepeaterBook | + | ==== As the owner or trustee of a repeater, how can I request |
+ | Many of the volunteers who contribute to RepeaterBook are repeater owners themselves, so we understand that each operator has a different | ||
- | However, we will not obscure | + | As a courtesy, we’re happy to **obscure or withhold** certain sensitive details |
- | Occasionally, | + | * Precise GPS coordinates |
+ | * Micro-location landmarks | ||
+ | * PL tones | ||
+ | * Advanced feature settings or linking details | ||
- | Try pleading, begging, or a simple please and we will be more willing | + | However, **we will not obscure** the following core information, |
+ | * Frequency | ||
+ | * City or nearest city | ||
+ | * County and state | ||
+ | * Operational status and usage rights | ||
+ | * Publicly available contact information or website | ||
+ | |||
+ | RepeaterBook’s mission is to support a transparent and accurate resource for the amateur radio community. Amateur radio operates on public spectrum, and repeater systems—by nature—are publicly accessible and detectable. While we respect your concerns, the general public has a legitimate interest in knowing what is operating on shared frequencies. | ||
+ | |||
+ | We occasionally receive strongly worded or combative demands to remove or obscure more information than our policy allows. Please understand that **the First Amendment protects the right to publish information that is publicly available**, | ||
+ | |||
+ | To request a change to your listing, please contact us or use the update form available on your repeater’s detail page. | ||
+ | ===== My repeater is listed on the website, but I don’t see it in the app. Why not? ===== | ||
+ | |||
+ | There are a couple of possible reasons, but the most common one is related to how the app works compared to the website. | ||
+ | |||
+ | The **RepeaterBook app is not live-synced** with the online database. This is intentional—it allows the app to function **offline**, | ||
+ | |||
+ | Instead, the app contains a **snapshot** of the database that is updated approximately **every two weeks**. If your repeater was added or updated on the website **after** the most recent app update, it won’t appear in the app until the next release. | ||
+ | |||
+ | To check the version of your app: | ||
+ | |||
+ | - Tap the menu (hamburger icon) in the top-left corner. | ||
+ | - Look under the RepeaterBook logo for a version number formatted like 2025.04.01. | ||
+ | |||
+ | This number represents the year, month, and day the app was last updated. | ||
+ | |||
+ | If your repeater was added **after** that date, you’ll see it in the next update. Updates aren’t fully automated, so they may occasionally be a few days early or late. | ||
+ | |||
+ | To ensure you get the latest data, always keep your app up to date via the App Store or Google Play. | ||
==== Do you list GMRS repeaters? ==== | ==== Do you list GMRS repeaters? ==== | ||
Yes, we do. | Yes, we do. | ||
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===== Contributing ===== | ===== Contributing ===== | ||
==== Do you need help with the site? ==== | ==== Do you need help with the site? ==== | ||
- | Absolutely. Every aspect of this Website needs your help to be the best. We need site admins | + | Absolutely! RepeaterBook is a volunteer-driven project, and we depend on the amateur radio community to help keep it accurate, up to date, and growing. |
+ | |||
+ | There are several ways you can contribute: | ||
+ | |||
+ | * We’re always looking for state and regional | ||
+ | * Even if you're not an admin, you can still help by submitting corrections, | ||
+ | * It's quick and easy to add or edit repeaters directly from the site. | ||
+ | |||
+ | Every bit of help makes a difference—and we greatly appreciate your time and effort in supporting the ham radio community. | ||
- | Whether you are an admin or not, please add and/or correct any information you see on the site. It is especially easy to add or edit repeaters. | + | Interested in volunteering? |
==== What if I found an inaccurate listing or I know of a repeater listing you don't have? ==== | ==== What if I found an inaccurate listing or I know of a repeater listing you don't have? ==== | ||
Great! Send us the information. Share it with everyone. The only way to make this site the most complete and up-to-date site on repeaters, nets, and clubs on the Web is for users to send us updated information. | Great! Send us the information. Share it with everyone. The only way to make this site the most complete and up-to-date site on repeaters, nets, and clubs on the Web is for users to send us updated information. | ||
- | We want the same thing everyone else wants...an accurate database to locate repeaters with. We try to do what we can to gather and validate information, | + | We want the same thing everyone else wants...an accurate database to locate repeaters with. We try to do what we can to gather and validate information, |
- | We also will not purchase information from sources who would seek to sell it to us for profit. This is a free site and we simply can't afford to purchase data from local coordination councils. | + | We also will not purchase information from sources who would seek to sell it to us for profit. This is a free site, and we simply can't afford to purchase data from local coordination councils. |
- | As a note, it is somewhat baffling to us when we see the occasional post on a forum somewhere about Repeaterbook listings not being accurate or missing your favorite repeater. It probably took more time to rant about that then it would have to simply | + | As a note, it is somewhat baffling to us when we see the occasional post on a forum somewhere about Repeaterbook listings not being accurate or missing your favorite repeater. It probably took more time to rant about that, and then it would have to send us the update. Some areas are extremely accurate, and others not so much. This is directly proportional to the enthusiasm of the hams in that area to contribute to the site. |
For the number of posts that we see complaining about the data, there are 10 more that rave about it. | For the number of posts that we see complaining about the data, there are 10 more that rave about it. | ||
==== How do I submit a repeater to the database? ==== | ==== How do I submit a repeater to the database? ==== | ||
- | First, | + | First, search for the repeater in the database through the state or province it should be located in. If the search results do not include the repeater, select the 'New Repeater' |
A notification of the request will add the repeater to the database. You will be notified when this happens. Most of the time, updates are completed within 48 hours. | A notification of the request will add the repeater to the database. You will be notified when this happens. Most of the time, updates are completed within 48 hours. | ||
==== What are the responsibilities of an admin (moderator)? | ==== What are the responsibilities of an admin (moderator)? | ||
- | Admins are assigned a state or province and they are generally responsible for the database information | + | Admins are assigned a state or province, and they are generally responsible for the database information |
- | Admins must be Ham radio operators with some knowledge of repeater operation (repeater owners preferred), some affinity to some basic web programming and attention to detail. | + | Admins must be Ham radio operators with some knowledge of repeater operation (repeater owners preferred), some affinity to some basic web programming, and attention to detail. |
The time commitment is not very high. There is some front-end work getting the data entered and updated, but ongoing maintenance is low. The typical admin can spend just 15 minutes per week handling requests and doing some light research. Occasionally, | The time commitment is not very high. There is some front-end work getting the data entered and updated, but ongoing maintenance is low. The typical admin can spend just 15 minutes per week handling requests and doing some light research. Occasionally, | ||
===== Exporting ===== | ===== Exporting ===== | ||
- | ==== How can I export to the CHIRP, RT Systems, or G4HFQ programming software? ==== | + | ==== How can I export to the CHIRP, RT Systems, Yaesu, Anytone, or G4HFQ programming software? ==== |
- | Repeaterbook | + | RepeaterBook |
The CHIRP and RT Systems software itself has an option to download directly from Repeaterbook.com. | The CHIRP and RT Systems software itself has an option to download directly from Repeaterbook.com. | ||
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First, search for the repeater listing you want. You should see ' | First, search for the repeater listing you want. You should see ' | ||
- | ==== Why are there sometimes a difference in the number of repeaters in the search result and export? ==== | + | ==== Why is there sometimes a difference in the number of repeaters in the search result and export? ==== |
- | Repeaterbook.com contains data on repeaters that operate on analog, digital, or both emission types. Not all radios | + | Repeaterbook.com contains data on repeaters that operate on analog, digital, or both emission types. Not all radios |
==== How do I export to the MCP-4A (Kenwood) programming software? ==== | ==== How do I export to the MCP-4A (Kenwood) programming software? ==== | ||
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The TravelPlus tpe file export directly from TravelPlus will not work in CHIRP (as of the 20140124 daily build). The tpe file from RepeaterBook has been modified to allow the file to work. | The TravelPlus tpe file export directly from TravelPlus will not work in CHIRP (as of the 20140124 daily build). The tpe file from RepeaterBook has been modified to allow the file to work. | ||
- | You may find that exporting a tpe file from TravelPlus and attempting to import | + | You may find that exporting a tpe file from TravelPlus and importing |
===== Legal ===== | ===== Legal ===== | ||
==== If someone vandalizes a repeater site after finding the coordinates on your site, aren't you liable? ==== | ==== If someone vandalizes a repeater site after finding the coordinates on your site, aren't you liable? ==== | ||
- | Many of us are repeater owners and we always cringe when we hear about repeaters that are damaged or vandalized. We know that there are outdoor enthusiasts | + | Many of us are repeater owners, and we always cringe when we hear about repeaters that are damaged or vandalized. We know that outdoor enthusiasts come across repeaters and cause so much havoc for their own fun. |
- | We really | + | We really hope that Ham Radio operators are above using RepeaterBook to locate a repeater and inflict damage upon it. However, we know that it certainly can happen, but are we liable? |
The short answer is no. | The short answer is no. | ||
==== As a repeater owner, I demand that the listing of my repeater be completely removed. ==== | ==== As a repeater owner, I demand that the listing of my repeater be completely removed. ==== | ||
- | We understand your concerns and want to work with you but take a deep breath first. When we receive this request, invariably some right to privacy or copyright is claimed. An assertion that permission has not been granted to publish the data on this website | + | We understand your concerns and want to work with you but take a deep breath first. When we receive this request, invariably, some right to privacy or copyright is claimed. An assertion that permission has not been granted to publish the data on this website is prohibited. |
- | Most people | + | Most people |
Privacy Argument | Privacy Argument | ||
- | Consider for a moment that the repeater listing on Repeaterbook | + | Consider for a moment that the repeater listing on RepeaterBook |
- | Your address information may sit in databases connected to tax records, property records, mortgage houses, voting records, DMV, financial institutions, | + | Your address information may sit in databases connected to tax records, property records, mortgage houses, voting records, DMV, financial institutions, |
Many people misunderstand what their "right to privacy" | Many people misunderstand what their "right to privacy" | ||
- | How does this apply to a repeater? A repeater is not a person and has no privacy rights at all. Where it is, the mode it is using, frequency and PL tones used, call sign, DTMF commands etc, are not protected under any law. The FCC even prohibits amateur radio operators from using any sort of encryption to hide this information. Asserting privacy concerns to request the removal of a repeater entry is without merit and we are not required to act on it on that basis. The repeater is either transmitting or receiving information on the publicly available radio spectrum. The only spectrum with any type of protection is cellular. | + | How does this apply to a repeater? A repeater is not a person and has no privacy rights at all. Where it is, the mode it is using, frequency and PL tones used, call sign, DTMF commands, etc., are not protected under any law. The FCC even prohibits amateur radio operators from using any sort of encryption to hide this information. Asserting privacy concerns to request the removal of a repeater entry is without merit and we are not required to act on it on that basis. The repeater is either transmitting or receiving information on the publicly available radio spectrum. The only spectrum with any type of protection is cellular. |
Copyright and Permission Required Argument | Copyright and Permission Required Argument | ||
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Most websites put Copyright notices on the footers of their pages. What is the legal effect of doing so? | Most websites put Copyright notices on the footers of their pages. What is the legal effect of doing so? | ||
- | As far as copyright law and a database like this, many people believe incorrectly that they have some protection from their repeater' | + | As far as copyright law and a database like this, many people believe incorrectly that they have some protection from their repeater' |
- | Specifically not protected is fact. Repeater data on this site is comprised of facts. The operating frequency, PL, offset, location, call sign, etc, is all fact. We do not violate copyright by copying or displaying elements of design that can be copyrighted. We don't reuse maps, charts, or images from a site without permission. Our formatting of the information is not borrowed from another site and is unique to our style. | + | Specifically not protected is fact. Repeater data on this site is comprised of facts. The operating frequency, PL, offset, location, call sign, etc., is all fact. We do not violate copyright by copying or displaying elements of design that can be copyrighted. We don't reuse maps, charts, or images from a site without permission. Our formatting of the information is not borrowed from another site and is unique to our style. |
- | A specific example would be data published on a website controlled by the operator of a repeater. There is no legal protection of the information posted on the repeater that is factual in nature. Permission is not required to copy this data and enter into the Repeaterbook | + | A specific example would be data published on a website controlled by the operator of a repeater. There is no legal protection of the information posted on the repeater that is factual in nature. Permission is not required to copy this data and enter it into the RepeaterBook |
- | We would rather work with you and not against you. We just want you to get over the idea that you have legal leverage when approaching us to remove information. We have no legal requirement to remove a repeater listing. Yelling, screaming, or threatening anything (including lawsuits) in an attempt to remove your repeater listing will be ignored. We prefer pleasant conversations with grown-ups who are able to discourse in a friendly manner. | + | We would rather work with you and not against you. We just want you to get over the idea that you have legal leverage when approaching us to remove information. We have no legal requirement to remove a repeater listing. Yelling, screaming, or threatening anything (including lawsuits) in an attempt to remove your repeater listing will be ignored. We prefer pleasant conversations with grown-ups who can discourse in a friendly manner. |
- | We would like to point out that we would like to represent everything | + | We would like to point out that we would like to represent everything good about amateur radio. We do not wish to be argumentative about these points or debate them with you. We would prefer to embrace you as a fellow ham and work together in a spirit of cooperation to come to a mutually acceptable arrangement. While other repeater listing repositories attempt to make money on their products, there is no requirement on this site to pay money to receive any information. We are simply a collection point for publicly available information. We believe because of our operating practices, you may be most willing to share your information. |
We should also note that requests to remove data outside of PL tones, locations, and coordinates from the site are actually pretty rare. | We should also note that requests to remove data outside of PL tones, locations, and coordinates from the site are actually pretty rare. | ||
- | Case law can be found on this in regards to Web sites that publish | + | Case law can be found on this regarding websites |
Since the operators of this site do not wish harm to come to any repeater, in fact, the opposite, the site and its operators cannot be held liable for any actions taken by a third party with information gleaned from the site. | Since the operators of this site do not wish harm to come to any repeater, in fact, the opposite, the site and its operators cannot be held liable for any actions taken by a third party with information gleaned from the site. | ||
==== Do you obtain the permission of a repeater owner before publishing the information? | ==== Do you obtain the permission of a repeater owner before publishing the information? | ||
- | We have over 30,000 repeaters in the database and that would be quite the chore. Considering the options, we thought it would be much too cumbersome and expensive to get consent from a repeater owner before posting any data about a repeater. It would be a non-starter. | + | We have over 30,000 repeaters in the database, and that would be quite the chore. Considering the options, we thought it would be much too cumbersome and expensive to get consent from a repeater owner before posting any data about a repeater. It would be a non-starter. |
- | As many of us are repeater owners or board members of large clubs with repeaters, we decided that such a mailing would be expensive, overwhelming, | + | As many of us are repeater owners or board members of large clubs with repeaters, we decided that such a mailing would be expensive, overwhelming, |
Cost is also a major factor. We figured the cost would be about $1.00 per mailing. Currently, we service more than 21,000 repeaters. For a free site, that cost is overwhelming. | Cost is also a major factor. We figured the cost would be about $1.00 per mailing. Currently, we service more than 21,000 repeaters. For a free site, that cost is overwhelming. | ||
- | Finally, there are no legal or moral requirements to request permission to publish facts, especially when they are generally available from other sources. So for now, we will continue to gather information as we do and pledge to work with the concerns of repeater owners as they arise. | + | Finally, there are no legal or moral requirements to request permission to publish facts, especially when they are generally available from other sources. So, for now, we will continue to gather information as we do and pledge to work with repeater owners' concerns |
===== Media ===== | ===== Media ===== | ||
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Yes, interviews can be arranged. Please use the contact form to reach the site admin/ | Yes, interviews can be arranged. Please use the contact form to reach the site admin/ | ||
- | ==== Has Repeaterbook | + | ==== Has RepeaterBook |
- | Repeaterbook | + | RepeaterBook |
faq.1576342166.txt.gz · Last modified: 2024/09/29 10:38 (external edit)