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account_help [2017/04/26 10:55]
kd6kpc created
account_help [2021/02/27 14:11]
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-====== Account Help ====== 
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-===== Help Logging In ===== 
-Occasionally, a user might have a problem logging into Repeaterbook.com, usually due to a password issue.  
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-Please check and try the following suggestions to assist you when having problems logging in: 
-  - Do a password reset for your account. The password reset page can be found [[https://www.repeaterbook.com/index.php/user-profile?view=reset|here]]. 
-  - Make sure the date and time on your computer are correct. If the date and time are off, it can cause cookie problems which can prevent login from occurring. 
-  - If you are running Norton Internet, MacAfee, and especially CA's Firewall, please make sure they are configured to allow cookies from Repeaterbook.com. 
-  - Make sure your browser is allowing cookies from Repeaterbook.com. Most browsers are configured by default to allow cookies, however, if you have been over-zealous on your security settings and changed the defaults you'll want to review your settings to make sure you are not blocking cookies from Repeaterbook.com. 
-  - If you have checked all this - and you still are having a problem, you can contact support [[https://www.repeaterbook.com/index.php/admin-contact|here]]. 
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-===== Changing Your Username ===== 
-You can change your own username and other account settings [[https://www.repeaterbook.com/index.php/user-profile/profile?layout=edit|here]]. You must use your amateur radio callsign as your username. Any accounts not utilizing an amateur radio call sign will be deleted. 
-Amateur radio callsign change. 
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account_help.txt ยท Last modified: 2021/02/27 14:11 (external edit)